Saturday, March 23, 2013

Apple Bites

Yesterday I called my phone service provider for help. The voicemail messages people were leaving for me were consistently truncated. No sooner did they say who they were and two words toward why they were calling than the system cut them off. It was a growing frustration for both parties. The callers were never aware of the insult for there was no indication at their end that anything was amiss. (My mother believed I was SELECTIVELY ignoring her). Clearly, it was time to resolve the problem.

During the course of my technical support call (which included getting disconnected from ATandT), the courteous rep shamed me into upgrading the operating system on my iPhone. I told her something bad always happened during upgrades, but she’d have none of it.

I’ve been an Apple advocate for more than 20 years, but my evangelism is fading. After installing the latest upgrade, I discovered that the videos on Lull disappeared when viewed on an iPhone or iPad. I can see them on my computer, I can see them on a Droid phone. But on an iPhone or iPad, there’s only white space now. Click on it and you get…white space.

If you know a workaround, please tell me! Until then, I’ll provide links to any videos I post in the future (and keep kicking myself for upgrading).

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